FAQ

For any questions or concerns that you don't see listed here, send us a message at info@mischievousdesign.com  We're Happy to help!

Mischievous Design Ethos

We are forward thinking bold designers who take risks in design and try new things. Sometimes they work and sometimes they don't. That being said, we keep on trying to make seriously rad, ecofriendly, & ethically produced clothes. 

Our quest here at Mischievous Design is to show appreciation and love for all types of peoples. We want to represent everyone fairly and give us each the opportunity to feel amazing. 

We like to be transparent about where and how we produce our goods. We work with select companies who share our values in ethical & sustainable production. We're constantly looking for better, more earth-kind means of production.   

 

You've got Questions, We've got Answers

Via The Printful | Products made in California & North Carolina, USA

  • Production Timing: Typically 97.66% of our orders are shipped within 5 business days. We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (mugs, posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.
  • All shipping materials are either 100% recyclable or biodegradable
  • Inks are VEGAN and CPSIA compliant 
  • Made to order in California items:
    • Tees: We use fine American Apparel, made in California, T-shirts, and **Just added** LA Apparel, and Next Level 3540 to print upon. All are 100% Sweatshop free.
    • Tanks: We use fine American Apparel Tank tops to print our gorgeous designs upon. 
    • Hoodies: We use fine American Apparel California Fleece Hoodies to proudly display our designs
    • Crop Tops:We Printed, cut and sewn to order in California
    • Classic Leggings: Printed Cut, and Sewn in California
    • Mugs: Made in the USA, printed in California
    • Art Prints: Printed in California
    • iPhone Cases: Printed in California 
  • Why do we use American Apparel Items?
    • They have a proven track record for ethical (made in the USA 100% sweatshop free) and ecofriendly production. "[they] recycle almost all of their manufacturing waste... and power their facilities with 20% solar power. "  
    • Their production facilities are really close to our printing facility, so if we ever run out of a shirt to print on, the restock is lightning fast.  - Hopefully after the dust clears from the Gilden buyout, they will continue prodcuing AA products.

 

Art of Where Production in Montreal, Canada

  • Produce garments from thread to final product in Montreal.
  • The majority of our garments use an Ecopoly fabric. It's pretty amazing because it takes 70% Less water, heat and energy to produce.
  • Made to Order Items Printed Cut and Sewn in Montreal:
    • Skirts: Made from 88% eco-polyester 12% spandex performance wear fabric manufactured in Canada.
    • Dresses: Made from 72% ecopoly/28%spandex manufactured in Canada
    • Yoga-LeggingsMade from 88% ecopoly 12% spandex performance wear fabric manufactured in Canada.
    • Classic Ecopoly Leggings: Made from 88% ecopoly 12% spandex performance wear fabric manufactured in Canada.
    • Kimonos: 100% ecopoly fabric made in Canada
    • Android Phone Cases: Made from the same plastic used for motorcycle helmets. 
    • Scarves: 100% silk habotai fabric; You can also choose poly-chiffon fabric
  • Production Timing: Typically takes 5-10 business days (meaning Monday - Friday; because our workers deserve weekends & Holidays off too!) to produce and ship and item.

 

Yes we do!  Note: Some countries's customs require the receiver to pay a customs fee upon receiving. Let us know if that's the case and we'll reimburse you.

>At Mischievous Design protecting your information is a serious priority.

With regard to overall security, we always use industry-standard encryption technologies when transferring and receiving data exchanged with our site. 

See this handy Guide Leggings A Guide

Currently we do not offer plus sizing. We want everyone to feel beautiful in our clothing. That being said, we initially offered plus sizes but have had to remove the products due to quality standards not being met by the supplier. We're working hard to find a better manufacturer, who also meets our ethical standards to produce our leggings in sizes larger than XL. Most of our Tees and Tanks are available in sizes up to 3XL If you see an item you like but we do not yet offer your size, send us a message (info@mischievousdesign.com) and we'll see if the Mistress herself can custom make an item to size for you.

Within 30 Days of receiving the item, as long as the item is unwashed and unworn, send it back for a full refund. (if you wore it and/or washed it and have a really good believable sob story, chances are the Mistress will be generous and give you a refund. Never hurts to try )

On a scale of 1 (Totally transparent like stockings) to 10 (Completely opaque) our Yoga Leggings are rated an 8 and Classic/Regular cut are rated 10. When in question, size up.

The calculation of sales tax is based on applicable state and local taxes. We must charge sales tax in the states we produce goods {Currently only CA}

All major Credit Cards and Paypal. We're working on adding Amazon payments to our system soon.

Many of our unisex styles are equally flattering on both sexes. All "Unisex" products are sized for men; women may prefer to order one size smaller.

We strive to be as earth kind (eco-friendly) as possible. Our tshirts and hoodies are produced in zero waste facilities that also use solar power. We have a line of fashionable clothing made with vibrant ecopolyester fabric, that in it's creation takes a significantly LESS water, heat and energy to produce than traditional fabrics.
We've just begun a beautiful partnership with One Tree Planted, planting trees for each purchase- currently planting in North America: Colorado, USA.One tree is planted for every purchase made.

One purchase= 1 tree planted. But how does this work? Currently we're planting trees in Colorado, USA. Winter is the snow time, meaning planting actually takes place in the spring. However, there's still plenty to be done and getting the seedlings ready! Check out the timeline from One Tree Planted

We've planted 236 trees so far. Our goals is to plant 10,000 this year! Every item plants a tree.